Guest Experience Host - Part Time, Milton Keynes

easyHotel; Milton Keynes; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Eye Test Vouchers

Bike to work scheme

Life Assurance scheme

Staff discount on hotel stay

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel in Milton Keynes is seeking a Team Member on a part-time contract. The role involves guest interaction, assisting with daily operations, and maintaining high standards to ensure positive guest experiences and reviews.

The position offers a competitive hourly rate of £12.80, with opportunities to grow within an international hotel brand and develop through a supportive team environment.

Qualifications

• Previous hospitality experience is required.
• Fluent in English is required.
• Must hold a valid Right to Work.

Responsibilities

• Be the first point of contact for guest experience.
• Deal with guest queries and complaints.
• Inspect rooms and communicate issues to maintenance or housekeeping.
• Support day-to-day operations and maintain flexible schedules.
• Contribute to a positive guest experience to drive 5-star reviews.
• Assist in smooth operations using Apaleo hotel booking system.

Skills

Hospitality experience

English (Fluent)

Right to Work

Tools

Apaleo

Job description

easyHotel in Milton Keynes is seeking a Team Member on a part-time contract. The role involves guest interaction, assisting with daily operations, and maintaining high standards to ensure positive guest experiences and reviews.

The position offers a competitive hourly rate of £12.80, with opportunities to grow within an international hotel brand and develop through a supportive team environment.