Guest Experience Partner - Manchester Hotel (Part-Time)

EASYHOTEL.COM; Manchester; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Eye Test Vouchers

Bike to work scheme

Life Assurance scheme

Staff discount on hotel stay

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel is recruiting a Team Member for our Manchester hotel on a part-time, permanent basis with a competitive salary of £12.71 per hour. You will help ensure our customers have a great experience when staying with us.

Join an international brand known for delivering value and service, with opportunities to grow your career on a global stage in a friendly, entrepreneurial environment.

Responsibilities

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through Apaleo (hotel booking system)

Job description

easyHotel is recruiting a Team Member for our Manchester hotel on a part-time, permanent basis with a competitive salary of £12.71 per hour. You will help ensure our customers have a great experience when staying with us.

Join an international brand known for delivering value and service, with opportunities to grow your career on a global stage in a friendly, entrepreneurial environment.