Ground Floor Guest Experience Host — Milton Keynes (Permanent)

Whitbread PLC; Milton Keynes; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Training provided

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts

Job summary

Premier Inn Milton Keynes (Willen Lake) is hiring a Ground Floor Team Member who greets guests, checks them in, serves breakfast or dinner, and helps keep the hotel running smoothly.

You’ll work a variety of shifts, including evenings and weekends, with 20 guaranteed hours per week. No hotel experience needed; friendly, helpful people thrive here, with full training and staff benefits.

Qualifications

• No hotel experience required
• Friendly, helpful, and calm under pressure
• Willingness to learn and adapt

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner, including bar service and alcohol
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

People skills

Calm under pressure

Initiative

Job description

Premier Inn Milton Keynes (Willen Lake) is hiring a Ground Floor Team Member who greets guests, checks them in, serves breakfast or dinner, and helps keep the hotel running smoothly.

You’ll work a variety of shifts, including evenings and weekends, with 20 guaranteed hours per week. No hotel experience needed; friendly, helpful people thrive here, with full training and staff benefits.