Guest Experience Host (Part-Time) Front Desk & Facilities

Proception; Livingston; Presencial; GBP 16 000 - 23 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

28 days holiday

On-site role

Resumo da oferta

PROception are seeking aReceptionist to deliver a professional front-of-house service for employees, visitors, contractors and customers at Alba Campus, Livingston. The role supports facilities operations, reception duties, procurement processes and site administration while ensuring a welcoming, well-organised reception area.

The successful candidate will handle sign-in, visitor management and phone/email inquiries, with a focus on safety, compliance, and responsive service.

Qualificações

• Previous experience in a Receptionist, Front of House, Customer Service, or Administrative role.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Teams).
• Ability to prioritise workload and work independently.
• Professional and approachable manner.

Responsabilidades

• Front of House Management: Greet and welcome visitors; manage sign-in; escort visitors; maintain a professional reception area.
• Facilities Administration: Raise, monitor and close facilities work requests; support admin tasks and reporting; manage meeting room bookings.
• Contractor & Visitor Management: Support arrivals/departures; maintain records; manage access cards and security systems.
• Customer Service: Respond to employee queries; provide guidance on facilities and services; escalate when needed.
• Health, Safety & Compliance: Ensure compliance with security and H&S procedures; assist with evacuations and incident reporting.
• Facilities & Finance Administration: Raise purchase requisitions; track POs; maintain records and reports.

Conhecimentos

Receptionist experience

Communication skills

Organisational skills

Microsoft Office

Time management

Professional demeanor

Ferramentas

ServiceNow

Coupa

CAFM systems

Descrição da oferta de emprego

PROception are seeking aReceptionist to deliver a professional front-of-house service for employees, visitors, contractors and customers at Alba Campus, Livingston. The role supports facilities operations, reception duties, procurement processes and site administration while ensuring a welcoming, well-organised reception area.

The successful candidate will handle sign-in, visitor management and phone/email inquiries, with a focus on safety, compliance, and responsive service.