Guest Experience Host - Leisure Club

Village Hotels - Leeds South - Leisure; Leeds; In loco; GBP 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Gym Membership

Hotel Stays

Food & Drink discount

Friends & Family discounts

Retail & Lifestyle discounts

Employee Assistance Programme

Descrizione del lavoro

Village welcomes guests with warmth at the Leisure Reception. As the face of the club, you greet members and visitors, handle bookings, queries, and help ensure entry, keeping the desk running smoothly and professionally.

You will work with a busy team, learn our standards, promote facilities, maintain clean reception, and support events. Previous experience helps, but attitude and energy matter most; training and development are provided.

Mansioni

• The Ultimate Welcome: Delivering a warm, friendly greeting on arrival and ensuring expectations are met at every single opportunity.
• Smooth Operations: Running the desk efficiently, recording all booking details accurately, and ensuring only bona fide members and guests gain entry to the club.
• Immaculate Standards: Keeping the reception area clean and ready to welcome people, while maintaining impeccable personal presentation at all times.
• Knowing Your Stuff: Mastering your product knowledge across the whole hotel, assisting with special promotions, and offering great advice on our facilities and opening times.
• Safe & Secure: Adhering fully to cash handling, security, and emergency procedures, alongside all Health and Safety obligations and Licensing Laws.

Descrizione del lavoro

Village welcomes guests with warmth at the Leisure Reception. As the face of the club, you greet members and visitors, handle bookings, queries, and help ensure entry, keeping the desk running smoothly and professionally.

You will work with a busy team, learn our standards, promote facilities, maintain clean reception, and support events. Previous experience helps, but attitude and energy matter most; training and development are provided.