Guest Experience Host - Front Desk, Flexible Shifts

Genting Casinos UK Ltd.; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading UK leisure company is looking for a receptionist to provide outstanding customer service and administration support. The ideal candidate will have excellent communication skills and the ability to welcome guests warmly. Previous reception experience is preferred but not essential. This role requires flexibility to work various shifts including nights and weekends. The company offers a competitive salary and a wide range of employee benefits including a pension scheme, health cash plan, and career development opportunities.

Benefits

Private GP helpline

20% discounted gym membership

Career development opportunities

Pension scheme

Qualifications

• Previous reception experience is preferred but not essential.
• Flexibility to work a variety of shifts including nights and weekends.

Responsibilities

• Meeting and greeting all visitors in a professional and courteous manner.
• Providing outstanding customer service and support to guests.
• Performing guest check-in and various administrative tasks.

Skills

Excellent customer service skills

Strong communication and interpersonal skills

Good IT skills

Professional telephone manner

Job description

A leading UK leisure company is looking for a receptionist to provide outstanding customer service and administration support. The ideal candidate will have excellent communication skills and the ability to welcome guests warmly. Previous reception experience is preferred but not essential. This role requires flexibility to work various shifts including nights and weekends. The company offers a competitive salary and a wide range of employee benefits including a pension scheme, health cash plan, and career development opportunities.