Guest Experience Host – Front Desk & Events

The Light; Royal Borough of Greenwich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free meals

Free bowling

Food and drinks discount

Career progression

Wagestream access

Job summary

All Star Lanes in London is seeking a friendly Receptionist to be the first point of contact for guests, managing bookings, welcoming visitors and keeping the front desk running smoothly. You will support event operations and handle inquiries with confidence, ensuring every guest starts and ends their visit on a high note.

The role requires a warm personality, strong communication, and experience in hospitality.

Qualifications

• Friendly and confident front-of-house demeanor.
• Experience in customer service or reception preferred.
• Experience as Host or Receptionist in hospitality is an advantage.

Responsibilities

• Maintaining a welcoming, organised reception area
• Greeting guests with warmth and confidence
• Handling enquiries, reservations, and event check-ins
• Coordinating with venue teams to support smooth event operations
• Managing phone and email enquiries using booking systems

Skills

Warm, engaging personality

Strong communication skills

Professional, organized

Tools

Collins

DesignMyNight

Job description

All Star Lanes in London is seeking a friendly Receptionist to be the first point of contact for guests, managing bookings, welcoming visitors and keeping the front desk running smoothly. You will support event operations and handle inquiries with confidence, ensuring every guest starts and ends their visit on a high note.

The role requires a warm personality, strong communication, and experience in hospitality.