Receptionist

Searchlight Ventures Ltd; Royal Borough of Greenwich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free meals

Free bowling

Food and drinks discount

Career progression

Wagestream access

Job summary

All Star Lanes in London is seeking a friendly Receptionist to be the first point of contact for guests, managing bookings, welcoming visitors and keeping the front desk running smoothly. You will support event operations and handle inquiries with confidence, ensuring every guest starts and ends their visit on a high note.

The role requires a warm personality, strong communication, and experience in hospitality.

Qualifications

• Friendly and confident front-of-house demeanor.
• Experience in customer service or reception preferred.
• Experience as Host or Receptionist in hospitality is an advantage.

Responsibilities

• Maintaining a welcoming, organised reception area
• Greeting guests with warmth and confidence
• Handling enquiries, reservations, and event check-ins
• Coordinating with venue teams to support smooth event operations
• Managing phone and email enquiries using booking systems

Skills

Warm, engaging personality

Strong communication skills

Professional, organized

Tools

Collins

DesignMyNight

Job description

All Star Lanes brings together retro bowling, made-to-share food and feel-good fun across four iconic London locations. With karaoke, darts and arcade games alongside the lanes, we’ve got something for everyone - from big nights with friends to unforgettable family days out.

We have a great opportunity for a friendly and confident Receptionist to join our team. This role is perfect for someone who enjoys being at the heart of the action, brings positive energy to every interaction, and knows how to make guests feel genuinely welcome from the moment they arrive.

The Role

As a Receptionist, you’ll be the first point of contact for our guests and play a key role in shaping their experience. You’ll manage bookings, welcome visitors, and keep the front desk running smoothly—ensuring every visit starts and ends on a high note.

What you'll be doing:

• Maintaining a welcoming, organised, and professional reception area
• Greeting guests with warmth and confidence
• Handling enquiries, reservations, and event check-ins
• Coordinating with venue teams to support smooth event operations
• Managing phone and email enquiries using booking systems

What You’ll Bring

• A warm, engaging personality with strong communication skills
• A professional, organised approach and the ability to stay calm in busy periods
• Confidence engaging with large volumes of guests
• Experience using Collins or DesignMyNight (desirable)
• Previous experience as a Host or Receptionist in a bar, restaurant, or hotel is an advantage

What We Offer

• Competitive salary plus tronc
• A supportive, people-focused team culture
• Free meals on shift
• Free bowling and 50% discount on food and drinks for you, friends, and family
• Genuine progression and development opportunities
• Wagestream – access to your earnings when you need them

Don’t miss your chance to be part of something special at All Star Lanes.

Our Recruitment Team reviews every application and will be in touch with shortlisted candidates. While we aim to respond to all applicants, detailed feedback may not be provided at this stage.