Front Desk Host: Warm Welcome, Events & Perks

Searchlight Ventures Limited; London Borough of Hammersmith and Fulham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free meals on shift

Free bowling

50% discount on food and drinks for你,

Friends and family discount

Genuine progression and development

Wagestream – access to earnings

Job summary

All Star Lanes in London seeks a friendly Receptionist to be the first point of contact for guests, manage bookings, and ensure a smooth front desk experience. You will welcome visitors, answer enquiries, and coordinate with venue teams to support events.

The role rewards a warm, professional host with strong communication, the ability to stay calm in busy periods, and a proactive, guest-focused mindset. Benefits include meals on shift and staff discounts.

Qualifications

• Warm, engaging personality with strong communication skills.
• Professional, organised approach and ability to stay calm in busy periods.
• Confidence engaging with large volumes of guests.
• Experience using booking systems such as Collins or DesignMyNight is desirable.

Responsibilities

• Maintain a welcoming, organised reception area.
• Greet guests with warmth and confidence.
• Handle enquiries, reservations, and event check-ins.
• Coordinate with venue teams to support smooth event operations.
• Manage phone and email enquiries using booking systems.

Skills

Customer service

Communication

Professionalism

Organisation

Tools

Collins

DesignMyNight

Job description

All Star Lanes in London seeks a friendly Receptionist to be the first point of contact for guests, manage bookings, and ensure a smooth front desk experience. You will welcome visitors, answer enquiries, and coordinate with venue teams to support events.

The role rewards a warm, professional host with strong communication, the ability to stay calm in busy periods, and a proactive, guest-focused mindset. Benefits include meals on shift and staff discounts.