Guest Experience Host (Front Desk & Check-In)

Daniel Thwaites; Lancashire; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Wage access 40%

Annual leave 28 days (33 after 5 years

Health cash plan

Employee discounts

Employee Assistance Programme

Enhanced maternity/paternity pay

Apprenticeships

Life assurance

Training programmes

Engaging and supportive work环境

Job summary

Daniel Thwaites is seeking a friendly and professional Receptionist to join our busy hotel team in Lancashire. You will be the first and last point of contact for guests, ensuring a warm welcome and smooth check-in/out experiences.

Your role involves upselling rooms and facilities, and sharing information about on-site amenities. We value calm under pressure, strong communication, and a genuine passion for guest experience.

Qualifications

• Guest service oriented and friendly demeanor.
• Strong communication and a calm, professional approach.

Responsibilities

• Greet guests with a warm smile on arrival.
• Assist guests with check-in and check-out processes efficiently.

Job description

Daniel Thwaites is seeking a friendly and professional Receptionist to join our busy hotel team in Lancashire. You will be the first and last point of contact for guests, ensuring a warm welcome and smooth check-in/out experiences.

Your role involves upselling rooms and facilities, and sharing information about on-site amenities. We value calm under pressure, strong communication, and a genuine passion for guest experience.