Guest Experience Host – Front Desk

Mitie Cleaning & Hygiene Services; Bishopbriggs; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible benefits

Virtual GP

Salary Finance

Choices platform

MiDeals discounts

Cycle to work

Life cover

Share plan

Job summary

Mitie Cleaning & Hygiene Services at Cadder Depot in Bishopbriggs is seeking a friendly Guest Services Receptionist to join the team. You will welcome visitors, answer calls, book meeting rooms, and maintain a safe, professional environment during Monday to Friday, 08:00–17:00 shifts.

The role focuses on delivering outstanding customer service to visitors, colleagues, and Network Rail clients, with opportunities to grow within a leading facilities management company and access to Mitie’s

Qualifications

• Experience in hospitality or reception environments.
• Excellent communication and relationship-building skills.
• Confident, warm, and professional approach.
• Proficient with Microsoft Office and workplace technology.
• Proactive mindset with ownership and problem solving.

Responsibilities

• Sign in visitors and issue health and safety brief; book meeting rooms as required.
• Manage administrative tasks: visitor figures, reports, stock checks, newsletters, audits, staff passes.
• Respond to Reception Inbox and reply to emails promptly.
• Occasional travel to other sites; full driving license preferred but not essential.

Skills

Hospitality

Front of house

Customer service

Reception environments

Communication skills

Tools

Microsoft Office

Job description

Mitie Cleaning & Hygiene Services at Cadder Depot in Bishopbriggs is seeking a friendly Guest Services Receptionist to join the team. You will welcome visitors, answer calls, book meeting rooms, and maintain a safe, professional environment during Monday to Friday, 08:00–17:00 shifts.

The role focuses on delivering outstanding customer service to visitors, colleagues, and Network Rail clients, with opportunities to grow within a leading facilities management company and access to Mitie’s