Guest Experience Host – Flexible F&B Role + Perks

Oulton Hall Hotel; Leeds; Remoto; GBP 12.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Descrizione del lavoro

Oulton Hall Hotel, Spa & Golf Resort is a 4* property located on the outskirts of Leeds, offering a dynamic Food & Beverage service across multiple outlets. You will ensure guest satisfaction while maintaining brand standards, rotating through different dining areas and events.

The role requires a passion for hospitality, strong customer service, and the ability to manage time effectively under busy periods.

Competenze

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Mansioni

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Conoscenze

Guest service

Customer service

Time management

Pressure handling

Descrizione del lavoro

Oulton Hall Hotel, Spa & Golf Resort is a 4* property located on the outskirts of Leeds, offering a dynamic Food & Beverage service across multiple outlets. You will ensure guest satisfaction while maintaining brand standards, rotating through different dining areas and events.

The role requires a passion for hospitality, strong customer service, and the ability to manage time effectively under busy periods.