Bar Team Member - Elevate Guest Experience & Perks

The-Qhotels-Collection-1; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Free health club membership (T&Cs)

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend scheme

Green Tourism Bronze accreditation

Job summary

The QHotels Collection is seeking front-of-house staff to work across Oulton Hall Hotel, Spa & Golf Resort near Leeds. You will ensure guest satisfaction, uphold brand standards in Food & Beverage areas, and stay informed on pricing and promotions to advise guests and boost sales.

This role offers opportunities for growth within The QHotels Collection, with benefits such as training support and access to hospitality programs.

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good timemanagement and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service excellence

Customer service

Time management

Work under pressure

Job description

The QHotels Collection is seeking front-of-house staff to work across Oulton Hall Hotel, Spa & Golf Resort near Leeds. You will ensure guest satisfaction, uphold brand standards in Food & Beverage areas, and stay informed on pricing and promotions to advise guests and boost sales.

This role offers opportunities for growth within The QHotels Collection, with benefits such as training support and access to hospitality programs.