Guest Experience Host - Casino Reception

Rank Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group is seeking a friendly Receptionist in a fast-paced 24/7 casino environment in Greater London. You will welcome guests with enthusiasm, set a positive tone, and help create an engaging atmosphere from the first moment they arrive.

The role requires a passion for entertaining customers, excellent social skills, and a commitment to delivering exceptionally high service. Night shifts and weekends may be necessary, and candidates must be 18+ with the legal right to work in the UK.

Qualifications

• Experience in hospitality or frontline customer service.
• Strong customer focus and communication skills.
• Willingness to work night shifts and weekends if required.

Responsibilities

• Greet and welcome guests with a friendly, professional demeanor.
• Enhance guest experience by engaging in conversation and entertainment.
• Create a memorable, welcoming atmosphere that exceeds expectations.
• Ensure interactions are enjoyable and guests feel valued.

Skills

Hospitality experience

Customer service

Night shifts

Flexibility

Job description

Rank Group is seeking a friendly Receptionist in a fast-paced 24/7 casino environment in Greater London. You will welcome guests with enthusiasm, set a positive tone, and help create an engaging atmosphere from the first moment they arrive.

The role requires a passion for entertaining customers, excellent social skills, and a commitment to delivering exceptionally high service. Night shifts and weekends may be necessary, and candidates must be 18+ with the legal right to work in the UK.