Receptionist

Rank Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group is seeking a friendly Receptionist in a fast-paced 24/7 casino environment in Greater London. You will welcome guests with enthusiasm, set a positive tone, and help create an engaging atmosphere from the first moment they arrive.

The role requires a passion for entertaining customers, excellent social skills, and a commitment to delivering exceptionally high service. Night shifts and weekends may be necessary, and candidates must be 18+ with the legal right to work in the UK.

Qualifications

• Experience in hospitality or frontline customer service.
• Strong customer focus and communication skills.
• Willingness to work night shifts and weekends if required.

Responsibilities

• Greet and welcome guests with a friendly, professional demeanor.
• Enhance guest experience by engaging in conversation and entertainment.
• Create a memorable, welcoming atmosphere that exceeds expectations.
• Ensure interactions are enjoyable and guests feel valued.

Skills

Hospitality experience

Customer service

Night shifts

Flexibility

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.