Receptionist

Rank Group; Portsmouth; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Rank Group in Portsmouth is seeking a friendly Receptionist to set the tone for guests as soon as they arrive. Your welcoming smile, warm greeting, and genuine care will form the first impression of our venue, helping guests feel at home from the moment they step through the doors.

This role demands a hospitality mindset and strong people skills. You’ll thrive in a fast-paced casino environment, with flexibility to work nights and weekends.

Qualifications

• Positive, can-do attitude with a passion for entertaining customers.
• Experience working in a hospitality role is preferred.
• Excellent social skills and a welcoming demeanor.

Skills

Hospitality experience

Customer service

People skills

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.