Guest Experience Front Desk Supervisor

DoubleTree by Hilton Woking; Slough; On-site; Full time

Job summary

Crimson Hotels is seeking a Reception Supervisor for Holiday Inn Express London – Heathrow T5, a branded hotel within our group. You will lead the reception team, oversee daily operations, and ensure a seamless guest journey from arrival to departure.

The ideal candidate has at least one year of experience in a similar role, strong communication skills, and comfort with hotel technology. You’ll thrive in a fast-paced environment and support colleagues with ad-hoc duties while upholding our

Responsibilities

• Leading the reception team and ensuring smooth daily operations.
• Supporting check-in and check-out procedures and guest queries.
• Collaborating with other departments to deliver exceptional guest experiences.

Job description

Crimson Hotels is seeking a Reception Supervisor for Holiday Inn Express London – Heathrow T5, a branded hotel within our group. You will lead the reception team, oversee daily operations, and ensure a seamless guest journey from arrival to departure.

The ideal candidate has at least one year of experience in a similar role, strong communication skills, and comfort with hotel technology. You’ll thrive in a fast-paced environment and support colleagues with ad-hoc duties while upholding our