Guest Experience Front Desk Specialist - Flexible Hours

Axiom Hospitality Limited; Manchester; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Go Hilton discounts

Staff discounts on hotel stays

Free meals on shift

Gym access

Employee Assistance Line

Wagestream pay access

Training and progression

Job summary

The DoubleTree by Hilton Manchester Airport, operated by Axiom Hospitality Limited, is recruiting a Receptionist to join our busy front desk team in Manchester. You will greet guests, handle requests and provide friendly, efficient service in a fast-paced environment.

Hours are flexible with early, late, or night shifts available. The role offers £13.21 per hour and benefits under the Go Hilton program and staff discounts across Hilton and Axiom properties.

Qualifications

• Greet guests in a warm, friendly manner and provide courteous, efficient service.
• Handle requests and queries professionally, in person or over the phone.
• Be flexible to work early, late, or night shifts.

Responsibilities

• Greet guests and act as an ambassador for the hotel and brand.
• Maintain high service standards at front desk and related areas.
• Support front desk operations and promote hotel values at all times.

Job description

The DoubleTree by Hilton Manchester Airport, operated by Axiom Hospitality Limited, is recruiting a Receptionist to join our busy front desk team in Manchester. You will greet guests, handle requests and provide friendly, efficient service in a fast-paced environment.

Hours are flexible with early, late, or night shifts available. The role offers £13.21 per hour and benefits under the Go Hilton program and staff discounts across Hilton and Axiom properties.