Guest Experience Host – Front Desk & Reception (Flexible)

Axiom Hospitality; Bath; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Service charge

Flexible hours

Go Hilton discounts

Hotel discounts

28 days holiday

Wagestream access

Referral bonus £250

Free meals on shift

Training & progression

Job summary

DoubleTree by Hilton Bath is hiring a Receptionist to warmly welcome guests and uphold the highest service standards on a fast‑paced front desk. Reporting to the Front Office Manager, you will handle guest inquiries, assist with check‑in/out and ensure a smooth guest experience across shifts.

We offer £12.71 per hour plus service charge, 28 days holiday (increasing to 33), employee discounts, and various flexible hours. Join a growing team with training and progression opportunities.

Qualifications

• You must have the right to work in the UK.

Responsibilities

• Greet guests in a warm, friendly manner and be an ambassador for excellent service.
• Provide courteous and efficient service to all guests at all times.
• Handle guest requests and queries in person or over the telephone.
• Work in a busy front desk environment and support the Front Office Manager.

Job description

DoubleTree by Hilton Bath is hiring a Receptionist to warmly welcome guests and uphold the highest service standards on a fast‑paced front desk. Reporting to the Front Office Manager, you will handle guest inquiries, assist with check‑in/out and ensure a smooth guest experience across shifts.

We offer £12.71 per hour plus service charge, 28 days holiday (increasing to 33), employee discounts, and various flexible hours. Join a growing team with training and progression opportunities.