Guest Experience Front Desk Concierge – Flexible Shifts

Valor Hospitality Careers - UK; Portrush; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Team member rates

Discounted stays

Dining discounts

Free meals on duty

High-street discounts

Cycle To Work Scheme

Refer-a-friend bonuses

Employee Assistance Programme

Healthcare options

Job summary

Dunluce Lodge in Portrush, a newly opened 5-star luxury resort, is seeking Receptionists to join the front office team. You will set the tone for every guest's stay with a warm welcome and be ready to answer questions about hotel services and local recommendations.

You should have hotel experience (ideally 4-5 star) and be comfortable in a fast-paced role. We offer flexible shifts, 7 days a week, with opportunities for career training through apprenticeships and brand programmes.

Qualifications

• Experience in a hotel front desk or reception role.
• Comfortable in a fast-paced environment with daily guest interaction.
• Flexible schedule including evenings and weekends.
• Willingness to learn about local area and hotel services.

Responsibilities

• Greet guests with a warm welcome and set the tone for their stay.
• Provide information about hotel services and local attractions.
• Assist with check-in and check-out procedures smoothly.
• Handle guest questions and ensure a positive departure experience.

Skills

Hotel experience

Customer service

Job description

Dunluce Lodge in Portrush, a newly opened 5-star luxury resort, is seeking Receptionists to join the front office team. You will set the tone for every guest's stay with a warm welcome and be ready to answer questions about hotel services and local recommendations.

You should have hotel experience (ideally 4-5 star) and be comfortable in a fast-paced role. We offer flexible shifts, 7 days a week, with opportunities for career training through apprenticeships and brand programmes.