Receptionist - Dunluce Lodge

Valor Hospitality; Portrush; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Exclusive staff discounts

Team member rates from £30 Bed & B

Discounted stays for friends andFamily

50% dining discount

Job summary

Dunluce Lodge, the new 5-star luxury resort in Portrush, is hiring Receptionists to join our front office team. You’ll set the tone with a warm welcome, answer questions and guide guests to services, ensuring a smooth check-in and a memorable stay.

Experience in a hotel environment (ideally 4–5 star) and flexibility to work varied shifts is preferred. We offer career training with apprenticeships, plus staff discounts, room rates from £30, dining discounts, paid meals on duty, and development

Qualifications

• Experience in a hotel environment (ideally 4–5 star).
• Able to work in a fast-paced role and interact with guests daily.

Responsibilities

• Greet guests and set the tone for their stay.
• Provide information about hotel services, facilities, and local area.
• Assist with check-in and check-out to ensure guest satisfaction.

Job description

Dunluce Lodge, the newest 5-star luxury resort in Portrush, is looking for Receptionists to join our front office team. This role offers the unique opportunity to shape the guest experience at one of Northern Ireland’s most anticipated openings.

First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

You will already have experience of working within a hotel environment (ideally 4 or 5 star) and be comfortable working in a fast paced role dealing with people on a daily basis.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.

Discounted stays for friends and family.

50% discount when dining in our restaurants and bars.

Free meals while on duty, keeping you well-fuelled.

Access to high-street discounts on a range of shops, experiences and more.

Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

Fully funded apprenticeship programmes.

Internal development programmes, designed to support you as you grow within your role.

Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.