Guest Experience Front Desk Concierge

Macdonald Hotels & Resorts; Peterborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Awards

Cycle to Work Scheme

In store and Online discount cards

Life Assurance

Health Care Assistance Fund

Friends and Family Discounts

Job summary

Macdonald Hotels & Resorts at Haycock Hotel in Peterborough seeks a Receptionist to warmly welcome guests, manage check-in/check-out, and help deliver memorable service on a Saturday and/or Sunday shift. You’ll be the first and last impression, ensuring every guest departs with high satisfaction and a sense of care from our front-of-house team.

As part of a family-like company, you’ll enjoy benefits such as Employee Awards, Cycle to Work Scheme, staff discounts, Life Assurance, Health Care

Qualifications

• Receptionists play a vital role in delivering a great guest experience, with keen eye for detail and an organized approach.
• Hardworking individuals who can work on their own initiative as well as part of a team.
• First and last point of contact for guests, setting the standard for their visit.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Support front-of-house operations to ensure high service standards.
• Contribute to a warm, welcoming atmosphere for all guests.

Job description

Macdonald Hotels & Resorts at Haycock Hotel in Peterborough seeks a Receptionist to warmly welcome guests, manage check-in/check-out, and help deliver memorable service on a Saturday and/or Sunday shift. You’ll be the first and last impression, ensuring every guest departs with high satisfaction and a sense of care from our front-of-house team.

As part of a family-like company, you’ll enjoy benefits such as Employee Awards, Cycle to Work Scheme, staff discounts, Life Assurance, Health Care