Guest Experience F&B Team Member – Liverpool

Harri; West Kirby; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Birthday holiday

Enhanced parental leave

Course sponsorship

Refer a Friend scheme (earn £250)

Flexible working arrangements

Wagestream pay access

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Food & Beverage Team Member for our Liverpool hotel to welcome guests, take and process orders, serve meals and drinks, and keep a welcoming, well‑presented dining area.

You will work closely with kitchen and bar teams, maintain high hygiene standards, and enjoy flexible working arrangements with staff perks including discounts, course sponsorship, and birthday leave.

Qualifications

• Friendly, professional approach
• Experience in food & beverage is a plus but not required
• Strong communication with guests and colleagues
• Keen eye for detail in order accuracy and presentation
• Team-focused mindset and willingness to help others

Responsibilities

• Welcome guests with a warm smile and attentive service, ensuring a positive experience from start to finish.
• Take and process food and drink orders accurately, noting special requests.
• Serve food and beverages, maintaining high presentation standards and timing.
• Set up, clean, and reset tables and service areas for an inviting dining space.
• Prepare and serve a variety of beverages, including basic barista duties.
• Assist with inventory and restocking to keep dining areas stocked.
• Uphold hygiene and health and safety standards in the workspace.
• Collaborate with kitchen and bar teams to ensure smooth service.

Skills

Customer service

Clear communication

Attention to detail

Team player

Willingness to learn

Tools

POS system

Job description

RBH Hospitality Management is seeking a Food & Beverage Team Member for our Liverpool hotel to welcome guests, take and process orders, serve meals and drinks, and keep a welcoming, well‑presented dining area.

You will work closely with kitchen and bar teams, maintain high hygiene standards, and enjoy flexible working arrangements with staff perks including discounts, course sponsorship, and birthday leave.