Guest Experience & Events Team Member (Flexible)

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Training & professional qualifications

Health club membership

Employee Assistance Program

Refer a friend scheme

Learning & development opportunities

Bronze Green Tourism accreditation

Job summary

Oxford Belfry Hotel & Spa, a 4* hotel in Thame near Oxford, is seeking staff to join our Food & Beverage teams. You will be stationed across F&B areas, ensuring guest satisfaction, brand standards, and up-to-date pricing and promotions to maximise sales.

The role suits those passionate about guest service, with strong customer service skills and the ability to work well under pressure. We offer flexible working, training support, and a range of discounts.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Staff in various F&B areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Provide pricing and promotions information to guests to maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

Oxford Belfry Hotel & Spa, a 4* hotel in Thame near Oxford, is seeking staff to join our Food & Beverage teams. You will be stationed across F&B areas, ensuring guest satisfaction, brand standards, and up-to-date pricing and promotions to maximise sales.

The role suits those passionate about guest service, with strong customer service skills and the ability to work well under pressure. We offer flexible working, training support, and a range of discounts.