Flexible Bar & Guest Experience Associate

Oxford Belfry Hotel & Spa; Southmoor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Leisure facilities access

Staff discounts - QHotels Collection

Training & qualifications support

Development opportunities

Employee Assistance Program

Job summary

Oxford Belfry Hotel & Spa is a four-star hotel located in Thame, near Oxford, offering a flexible role within the Food & Beverage team. You will be stationed across outlets to ensure guest satisfaction and uphold brand standards, while also maximizing sales with current pricing and promotions.

The hotel provides free parking, leisure facilities access, and discounts across The QHotels Collection, plus support with training and qualifications and a dedicated development program.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Pressure handling

Job description

Oxford Belfry Hotel & Spa is a four-star hotel located in Thame, near Oxford, offering a flexible role within the Food & Beverage team. You will be stationed across outlets to ensure guest satisfaction and uphold brand standards, while also maximizing sales with current pricing and promotions.

The hotel provides free parking, leisure facilities access, and discounts across The QHotels Collection, plus support with training and qualifications and a dedicated development program.