Guest Experience & Events Team Member

Oxford Belfry Hotel & Spa; Southmoor; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend scheme

FREE parking

Job summary

Oxford Belfry Hotel & Spa in Thame, England is seeking a Conference & Events Team Member to deliver outstanding guest experiences across the hotel’s events and F&B spaces.

You will work in a fast-paced, service-driven environment with opportunities for training and development, flexible shifts supporting school or commitments, and benefits including free parking and employee wellbeing schemes.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Work across Food & Beverage areas to ensure guest satisfaction and uphold brand standards.
• Stay updated on pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Working under pressure

Job description

Oxford Belfry Hotel & Spa in Thame, England is seeking a Conference & Events Team Member to deliver outstanding guest experiences across the hotel’s events and F&B spaces.

You will work in a fast-paced, service-driven environment with opportunities for training and development, flexible shifts supporting school or commitments, and benefits including free parking and employee wellbeing schemes.