Conference & Events Team Member

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Training & professional qualifications

Health club membership

Employee Assistance Program

Refer a friend scheme

Learning & development opportunities

Bronze Green Tourism accreditation

Job summary

Oxford Belfry Hotel & Spa, a 4* hotel in Thame near Oxford, is seeking staff to join our Food & Beverage teams. You will be stationed across F&B areas, ensuring guest satisfaction, brand standards, and up-to-date pricing and promotions to maximise sales.

The role suits those passionate about guest service, with strong customer service skills and the ability to work well under pressure. We offer flexible working, training support, and a range of discounts.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Staff in various F&B areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Provide pricing and promotions information to guests to maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.

We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.