Driver/ Luggage Porter - Soho Farmhouse

Soho House; Charlbury; In loco; GBP 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly Pay

Team meal

Soho Friends

Food Discounts 50% Off

Staff Rates

Health Plan

Dental Plan

Birthday Day Off

Cowshed Discount

Charity Days

Counselling

Training & Events

Team Events

Descrizione del lavoro

Soho House in the United Kingdom is seeking a Driver/Luggage Porter to assist with luggage, guest requests and the smooth flow of arrivals and departures. You will support Front of House and Accommodation, escort guests to rooms, and help maintain public areas with a warm, first-class Soho House service mindset.

The role requires a friendly attitude, attention to detail and flexibility to work weekends and public holidays as part of a busy, high-profile venue team.

Competenze

• Experience in busy hospitality or porter roles preferred.
• Good communication skills and team-oriented mindset.
• Reliability, punctuality and a strong work ethic.

Mansioni

• Welcome guests and assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage/vehicle storage areas.
• Assist with deliveries, room moves and internal requests as needed.
• Conduct checks of public areas and report issues or hazards.
• Represent Soho House standards and service style at all times.

Conoscenze

Customer service

Communication

Team player

Descrizione del lavoro

At Soho House, the Driver/ Luggage Porter plays a vital role in creating a seamless and welcoming arrival and departure experience for our members and guests. You'll support the Front of House and Accommodation teams by assisting with luggage, guest requests, and the overall flow of arrivals and departures, ensuring every interaction reflects the Soho House ethos. This is a hands-on, guest-facing role that requires a friendly attitude, attention to detail, and a proactive approach. You'll be a familiar face in the House, helping guests feel looked after from the moment they arrive., Welcome guests and assist with luggage on arrival and departure Escort guests to rooms and provide a warm introduction to the House when required Support Front of House with guest requests and general assistance Maintain cleanliness and organisation of luggage/ vehicle storage areas Assist with deliveries, room moves, and internal requests as needed Conduct regular checks of public areas, reporting any issues or hazards Support other departments during busy periods to ensure smooth operations Always represent Soho House standards, values, and service style
A successful Driver/ Luggage Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. Ideally you will have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential Good communication skills and ability to work as part of a team. Reliability, punctuality, and a strong work ethic. Willingness to work flexible hours, including weekends and public holidays. Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast-paced environment Ability to understand and follow written and verbal instructions

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career