Cafe Team Member – Coffee Enthusiast & Customer Focus

Tim Hortons UK & Ireland Ltd.; Ballymena; On-site; GBP 12,000 - 17,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members to deliver exceptional guest experiences in a fast-paced setting across the UK market.

You will greet customers, prepare and serve bakery items and beverages, and work with a team to maintain quick service and accuracy in a dynamic environment. The role offers hourly pay in line with the minimum wage, with opportunities to grow within the expanding Tim Hortons network in the UK and Ireland.

Qualifications

• Experience in customer service within a fast-paced environment is desirable.
• Strong communication and a friendly demeanor are essential.
• Willingness to work a range of hours including mornings, afternoons, evenings and weekends.

Responsibilities

• Welcome and greet customers with a friendly smile.
• Provide fast, accurate service and resolve simple enquiries; refer complex issues to a manager.
• Ensure food is prepared and stored safely and cleaning schedules are followed.
• Carry out temperature checks and record results according to company processes.
• Maintain cleanliness and organisation of workstations and kitchen areas.
• Adhere to health and safety standards and PPE requirements.

Skills

Customer service

Communication

Flexible hours

Job description

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members to deliver exceptional guest experiences in a fast-paced setting across the UK market.

You will greet customers, prepare and serve bakery items and beverages, and work with a team to maintain quick service and accuracy in a dynamic environment. The role offers hourly pay in line with the minimum wage, with opportunities to grow within the expanding Tim Hortons network in the UK and Ireland.