Night Front Desk & Guest Services Agent

Hotel Co 51 UK; Royal Borough of Greenwich; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates for you and your

Friends and Family

Discount on Food & Beverages at-Moxy

Enhanced Maternity/Paternity/Adoption

Pension scheme

Holidays

Job summary

Hotel Co 51's Moxy London Excel is seeking a friendly Night Crew Member for casual night shifts. You’ll deliver first-class service as the frontline contact for guests, upholding brand standards in a vibrant hotel environment.

Join a team that values personality and teamwork; benefits include Health Cash Plan, discounted hotel rates for you and friends/family, pension, enhanced leave, and training opportunities. This role suits energetic hospitality lovers.

Qualifications

• Experience in service industry.
• Knowledge of hotel systems Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal travel industry experience.

Responsibilities

• Top quality customer service.
• Working as part of a great team.
• First point of contact for our guests.
• Answering internal & external calls.
• Good knowledge of the hotel facilities and services we offer.
• Dealing with general guest requests.
• Available to work when the team and customer needs you.

Skills

Customer service

Teamwork

Guest interaction

Call handling

Brand standards

Tools

Opera

Micros

Job description

Hotel Co 51's Moxy London Excel is seeking a friendly Night Crew Member for casual night shifts. You’ll deliver first-class service as the frontline contact for guests, upholding brand standards in a vibrant hotel environment.

Join a team that values personality and teamwork; benefits include Health Cash Plan, discounted hotel rates for you and friends/family, pension, enhanced leave, and training opportunities. This role suits energetic hospitality lovers.