Guest Experience Coordinator at Liberty Wharf Apartments

Government Of Jersey; Jersey Marine; On-site; GBP 18,000 - 24,000; Full time

Job summary

Government Of Jersey is seeking a Guest Experience Coordinator to deliver outstanding customer service and ensure guests enjoy a welcoming and memorable stay. Responsibilities include handling reservations and enquiries, check-ins/check-outs, processing payments, supporting sales opportunities, maintaining guest safety, and completing administrative tasks accurately.

The role requires flexibility to work shifts, including occasional night cover, with full training and a supportive team

Qualifications

• previous hospitality experience
• excellent communication skills
• strong attention to detail
• the ability to work independently and as part of a team

Responsibilities

• handling reservations and enquiries
• check-in/check-outs
• processing payments
• supporting sales opportunities
• maintaining guest safety
• completing administrative tasks accurately

Skills

Hospitality experience

Excellent communication

Attention to detail

Team player

Job description

Guest Experience Coordinator required to deliver exceptional customer service and ensure guests enjoy a welcoming and memorable stay.

Responsibilities

• handling reservations and enquiries
• check-in/check-outs
• processing payments
• supporting sales opportunities
• maintaining guest safety
• completing administrative tasks accurately

Qualifications

• previous hospitality experience
• excellent communication skills
• strong attention to detail
• the ability to work independently and as part of a team

Flexibility to work shifts, including occasional night cover, is essential. Full training and development opportunities provided within a supportive team environment.