Guest Experience Champion (Full-Time)

McDonald's United Kingdom; Crewe; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You will greet customers, ensure quality service in the dining area, and help create a warm atmosphere for families and guests.

You will welcome children, hand out balloons, assist with events, and support the team to maintain cleanliness and a high standard of customer care. A positive, energetic approach is essential in this fast-paced setting.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Make children feel welcome and help with activities like balloons and events.
• Maintain high standards of cleanliness in dining area and toilets.
• Establish and maintain positive communication with customers and keep the manager informed about satisfaction.
• Work in a fast-moving, high-energy environment with a genuine smile and ability to connect with customers.

Job description

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You will greet customers, ensure quality service in the dining area, and help create a warm atmosphere for families and guests.

You will welcome children, hand out balloons, assist with events, and support the team to maintain cleanliness and a high standard of customer care. A positive, energetic approach is essential in this fast-paced setting.