Guest Experience Champion

McDonald's United Kingdom; England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts (top brands)

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You’ll greet guests, help with seating, keep dining areas and toilets clean, and support events like balloons and family activities to make customers feel valued.

You’ll maintain high energy, work well in a team, and communicate clearly with customers and managers to ensure satisfaction. A friendly, welcoming attitude and good listening is essential in this fast-paced environment.

Qualifications

• Proven ability to provide friendly, helpful customer service.
• Clear communication with customers and team members.
• Ability to maintain high energy in a fast-paced environment.

Responsibilities

• Greet customers and assist with seating and service.
• Maintain cleanliness in dining and restroom areas.
• Help with hosting events and activities like balloons to enhance guest experience.
• Keep management informed about customer satisfaction and issues.

Skills

Customer service

Communication

Teamwork

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant. You’ll greet guests, help with seating, keep dining areas and toilets clean, and support events like balloons and family activities to make customers feel valued.

You’ll maintain high energy, work well in a team, and communicate clearly with customers and managers to ensure satisfaction. A friendly, welcoming attitude and good listening is essential in this fast-paced environment.