Guest Experience Ambassador

McDonald's United Kingdom; Exeter; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, greeting guests, helping with orders, handing out balloons, and making children feel welcome while keeping the dining area spotless.

In a fast‑moving, high‑energy environment you’ll maintain high standards of cleanliness, communicate clearly with customers and team members, and keep the manager informed about customer satisfaction, events, and any issues.

Qualifications

• Experience delivering friendly customer service.
• Strong communication with customers and team members.
• Ability to work as part of a busy team in a fast-paced environment.

Responsibilities

• Be the face of the restaurant, greeting customers and assisting with orders.
• Keep dining areas and toilets clean and well maintained.
• Make children feel welcome, hand out balloons, and help organise events.
• Communicate customer satisfaction and issues to the manager.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, greeting guests, helping with orders, handing out balloons, and making children feel welcome while keeping the dining area spotless.

In a fast‑moving, high‑energy environment you’ll maintain high standards of cleanliness, communicate clearly with customers and team members, and keep the manager informed about customer satisfaction, events, and any issues.