Guest Experience Champion — Fast-Paced Customer Care

McDonald's United Kingdom; Bodmin; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring smooth service in the dining area.

The role requires working weekdays and weekends across Early Mornings, Afternoons and Evenings, maintaining cleanliness, and providing a welcoming atmosphere while communicating with the manager about customer satisfaction.

You will join a fast-paced team and benefit from holiday pay, service awards, meal allowance and employee discounts.

Responsibilities

• Being the face of the restaurant and ensuring customers have a positive experience.
• Maintaining high standards of cleanliness in the dining area and toilets.
• Establishing and maintaining positive communication with customers and informing the manager about customer satisfaction.
• Working in a fast-moving, high-energy environment with a genuine smile and ability to connect with customers.
• Working as part of a team, showing friendly, welcoming, courteous and helpful behaviour.

Job description

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring smooth service in the dining area.

The role requires working weekdays and weekends across Early Mornings, Afternoons and Evenings, maintaining cleanliness, and providing a welcoming atmosphere while communicating with the manager about customer satisfaction.

You will join a fast-paced team and benefit from holiday pay, service awards, meal allowance and employee discounts.