Guest Experience Champion

Pipersfield Ltd | McDonald's; West Lynn; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on breaks

Staff discounts

Career development

Job summary

McDonald’s in the United Kingdom is seeking a Customer Care assistant who will be the face of our restaurant, delivering friendly hospitality, keeping spaces clean, and ensuring every guest feels valued. You’ll work shifts across weekdays and weekends, including early mornings, afternoons and evenings, with full training provided to help you succeed.

This role includes benefits such as staff discounts, free meals on breaks, and opportunities for career development within a supportive, inclusive

Qualifications

• No specific experience required; full training provided.
• Strong communication and customer service skills.
• Willingness to work across weekdays and weekends, including early mornings, afternoons and evenings.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to make visits memorable.
• Engage with customers and troubleshoot issues as needed.
• Contribute to a warm, welcoming atmosphere and support restaurant events.
• Follow all training, safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly

Welcoming

Communication

Hospitality

Teamwork

Job description

McDonald’s in the United Kingdom is seeking a Customer Care assistant who will be the face of our restaurant, delivering friendly hospitality, keeping spaces clean, and ensuring every guest feels valued. You’ll work shifts across weekdays and weekends, including early mornings, afternoons and evenings, with full training provided to help you succeed.

This role includes benefits such as staff discounts, free meals on breaks, and opportunities for career development within a supportive, inclusive