Guest Experience Associate — Welcoming Hospitality & Growth

McDonald's; Paignton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free meals on your break

Exclusive discounts

Career development

Job summary

McDonald's United Kingdom is hiring for a Customer Care role at Newton Abbot. You will be the face of the restaurant, delivering hospitality, welcoming customers, and ensuring a clean, inviting space.

Training is provided, and the role supports evenings and weekends with shifts across early mornings, afternoons, and evenings. You will thrive with a friendly, proactive attitude and a team-focused mindset, delivering great service and creating memorable guest experiences while following layout and

Qualifications

• No experience is required as full training will be given.
• Friendly, welcoming, and helpful demeanor with good communication skills.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Welcome customers with a smile and support queries.
• Navigate and engage with customers to identify opportunities and resolve issues.
• Create a warm, welcoming atmosphere and assist with restaurant events.
• Follow training and company guidelines; uphold safety and hygiene procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member to foster a positive environment.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

McDonald's United Kingdom is hiring for a Customer Care role at Newton Abbot. You will be the face of the restaurant, delivering hospitality, welcoming customers, and ensuring a clean, inviting space.

Training is provided, and the role supports evenings and weekends with shifts across early mornings, afternoons, and evenings. You will thrive with a friendly, proactive attitude and a team-focused mindset, delivering great service and creating memorable guest experiences while following layout and