Guest Experience Associate — Hospitality Team Member

HF Holidays Limited; Ruswarp; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Equal share of tips

Free Uniform

28 Days Holiday pro rata inclusive of

Pension Contributions

Volunteer Day

Group Life Assurance

Cinema Discounts

Online Shopping Discounts

Cycle to work Scheme

Discounted Gym Membership

Virtual GP

Health & Wellbeing Support 24/7 Helpl

Exclusive discounts on our holidays

Annual familiarization visit

Job summary

HF Holidays Limited invites you to join our Larpool Hall country house in Whitby as a Team Member. You will prepare guest rooms and public areas, welcome guests, and help serve meals and Afternoon Tea.

You will also assist in picnic lunch preparation and contribute to a warm, attentive atmosphere during guided or self-guided walking holidays. Flexibility for evenings and weekends is appreciated, with equal opportunity for training and career growth within our hospitality team.

Qualifications

• Experience in hospitality or willingness to learn.
• Great communication and customer service skills.
• Team player with flexibility to work evenings and weekends.

Responsibilities

• Prepare guest rooms and public areas to create a welcoming atmosphere.
• Serve meals in the dining room and assist with Afternoon Tea delivery.
• Assist in preparing picnic lunches and support guest interactions.

Skills

Hospitality experience

Communication skills

Team player

Job description

HF Holidays Limited invites you to join our Larpool Hall country house in Whitby as a Team Member. You will prepare guest rooms and public areas, welcome guests, and help serve meals and Afternoon Tea.

You will also assist in picnic lunch preparation and contribute to a warm, attentive atmosphere during guided or self-guided walking holidays. Flexibility for evenings and weekends is appreciated, with equal opportunity for training and career growth within our hospitality team.