Guest Experience Associate – Hospitality & Service

Pipersfield Ltd | McDonald's; Rugby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald's in the United Kingdom is looking for a Customer Care representative to be the face of the restaurant, delivering friendly service, maintaining cleanliness, and helping guests enjoy their visit. You will work across weekdays and weekends, with early mornings, afternoons, and evenings.

No experience is necessary as full training will be provided, and a supportive team environment awaits. Join us to develop your customer service skills, enjoy employee benefits, and contribute to a

Qualifications

• No previous experience required; full training will be provided.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to make them memorable.
• Navigate and engage with customers to create opportunities for connection and resolve issues.
• Help create a warm, welcoming atmosphere and support special events.
• Follow training and company guidelines to ensure safe, hygienic operations.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member to contribute to a positive environment.

Job description

McDonald's in the United Kingdom is looking for a Customer Care representative to be the face of the restaurant, delivering friendly service, maintaining cleanliness, and helping guests enjoy their visit. You will work across weekdays and weekends, with early mornings, afternoons, and evenings.

No experience is necessary as full training will be provided, and a supportive team environment awaits. Join us to develop your customer service skills, enjoy employee benefits, and contribute to a