Guest Experience Associate – Heathrow (20hrs)

The Wonderfield Group; Hounslow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Fantastic working hours

Free YO! food

Grow with YO!

Job summary

The Wonderfield Group is hiring for an Operations role at Heathrow Terminal 3. This is a full-time position with 20 contracted hours per week and a starting hourly rate of £13.21 for Heathrow staff only.

You will be the face of our restaurant, greeting customers, helping with reservations and delivering exceptional service. We value a bubbly, proactive team player with a passion for food, upselling where appropriate and maintaining product knowledge across our menu.

Qualifications

• Experience in a similar restaurant environment.
• Welcoming and greeting customers for reservations and bookings.
• Maintaining product knowledge of all dishes.

Responsibilities

• Welcomes and assists customers at the restaurant.
• Promotes menus to maximise sales opportunities.
• Upsells to increase sales and drive guest spend.
• Ensures health & safety, hygiene and allergen controls.

Skills

Customer service

Upselling

Team player

Hospitality

Communication

Job description

The Wonderfield Group is hiring for an Operations role at Heathrow Terminal 3. This is a full-time position with 20 contracted hours per week and a starting hourly rate of £13.21 for Heathrow staff only.

You will be the face of our restaurant, greeting customers, helping with reservations and delivering exceptional service. We value a bubbly, proactive team player with a passion for food, upselling where appropriate and maintaining product knowledge across our menu.