F&B Service & Guest Experience Specialist

Sheraton Hotels & Resorts; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay + service charge

Complimentary car park

Free meals on duty

Team-spirited coworkers

Learning and development opportunities

Discounts on hotel services

Job summary

Sheraton Hotels & Resorts at Heathrow Airport invites applications for a part-time waiter position within Cast Iron Bar & Grill. You will greet guests, take orders, upsell, ensure fast, friendly service, and maintain dining area cleanliness.

Join a world-class hospitality brand offering training, career development, and colleagues who value teamwork. The role emphasizes guest service, safety, and a positive attitude, with benefits including competitive pay, staff meals, and a vibrant team

Qualifications

• Customer service focus with a warm, welcoming attitude.
• Ability to communicate clearly and work well in a team.
• Commitment to safety and quality service.

Responsibilities

• Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
• Ensure that the restaurant is set up and ready for each service period
• Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area

Skills

People-oriented demeanor

Team-player

Safety-first

Dependable

Job description

Sheraton Hotels & Resorts at Heathrow Airport invites applications for a part-time waiter position within Cast Iron Bar & Grill. You will greet guests, take orders, upsell, ensure fast, friendly service, and maintain dining area cleanliness.

Join a world-class hospitality brand offering training, career development, and colleagues who value teamwork. The role emphasizes guest service, safety, and a positive attitude, with benefits including competitive pay, staff meals, and a vibrant team