Guest Experience Associate — Ground Floor (Swindon Town Centre)

Whitbread; Swindon; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60%off

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Premier Inn in Swindon Town Centre is hiring a Ground Floor Team Member. You’ll welcome guests, help with check-in and serve breakfast or dinner, keeping public areas tidy and supporting the team during busy times.

Working 24 hours per week on a fixed-term contract until 20 January 2027, you’ll gain frontline hospitality experience and opportunities to grow, with discounts and pension benefits through Whitbread.

Qualifications

• No hotel experience required.
• Friendly and helpful; stay calm when it’s busy, we’ll teach you the rest.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Skills

Customer service

Job description

Whitbread's Premier Inn in Swindon Town Centre is hiring a Ground Floor Team Member. You’ll welcome guests, help with check-in and serve breakfast or dinner, keeping public areas tidy and supporting the team during busy times.

Working 24 hours per week on a fixed-term contract until 20 January 2027, you’ll gain frontline hospitality experience and opportunities to grow, with discounts and pension benefits through Whitbread.