Guest Experience Associate - Front Desk & Dining

Premier-Inn; North Shields; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Whitbread benefits card

Company pension

Save As You Earn scheme

Discounts on shopping

Discounts on travel

Discounts on cinema

Job summary

Premier Inn North Shields Ferry Terminal is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and help with breakfast or dinner service. You’ll work as part of a friendly team at the Royal Quays location.

Shifts include evenings and weekends with 12 guaranteed hours weekly, and a pay of up to £13.06 per hour. No hotel experience is required; training is provided to develop guest service skills.

Qualifications

• No hotel experience required.
• Friendly and helpful attitude is valued.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems.
• Help keep the reception, restaurant and public areas looking their best.
• Support your teammates across the hotel when things get busy.
• Make sure every guest feels looked after from arrival to departure.

Job description

Premier Inn North Shields Ferry Terminal is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and help with breakfast or dinner service. You’ll work as part of a friendly team at the Royal Quays location.

Shifts include evenings and weekends with 12 guaranteed hours weekly, and a pay of up to £13.06 per hour. No hotel experience is required; training is provided to develop guest service skills.