Guest-Focused Ground Floor Team Member – Part-Time 12hrs

Whitbread; North Shields; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Permanent contract

Full training

Career development

Whitbread Benefits Card – up to 60%/£

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Premier Inn in North Shields is hiring a Ground Floor Team Member on a 12-hour weekly, permanent basis. You’ll welcome guests, help check-in, and serve breakfast or dinner while keeping the hotel running smoothly.

No hotel experience needed; we’ll teach you. If you’re friendly, enjoy helping people, and stay calm when busy, you’ll fit right in. Shifts include evenings and weekends at Royal Quays.

Qualifications

• No hotel experience required; full training provided.
• Friendly and helpful demeanor essential.
• Ability to stay calm during busy periods.

Responsibilities

• Greet guests and assist with check-in.
• Serve breakfast or dinner as needed.
• Answer questions and assist with guest needs.
• Help maintain reception, restaurant and public areas.
• Support teammates during busy periods.
• Ensure guests feel looked after from arrival to departure.

Skills

Customer service

Friendly personality

Calm under pressure

Teamwork

Job description

Whitbread's Premier Inn in North Shields is hiring a Ground Floor Team Member on a 12-hour weekly, permanent basis. You’ll welcome guests, help check-in, and serve breakfast or dinner while keeping the hotel running smoothly.

No hotel experience needed; we’ll teach you. If you’re friendly, enjoy helping people, and stay calm when busy, you’ll fit right in. Shifts include evenings and weekends at Royal Quays.