Guest Services Associate – Permanent Hotel Team Member

Premier-Inn; Newport; On-site; GBP 1,102,000 - 1,791,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Newport is looking for a Ground Floor Team Member to greet guests, assist with check-in and help ensure a smooth stay. The role includes serving breakfast or dinner, advising guests on local options, and solving problems to keep the hotel running smoothly.

This permanent position offers stable hours with 16 guaranteed per week, a pay rate up to £13.06 per hour, and full training. Shifts include evenings and weekends, with opportunities to grow within Premier Inn.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn in Newport is looking for a Ground Floor Team Member to greet guests, assist with check-in and help ensure a smooth stay. The role includes serving breakfast or dinner, advising guests on local options, and solving problems to keep the hotel running smoothly.

This permanent position offers stable hours with 16 guaranteed per week, a pay rate up to £13.06 per hour, and full training. Shifts include evenings and weekends, with opportunities to grow within Premier Inn.