Guest Experience Associate – Front Desk & Dining

Premier-Inn; Manchester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Training provided

Whitbread Benefits Card

Job summary

Premier Inn in Manchester (Prestwich) is seeking a Ground Floor Team Member. You’ll welcome guests, help with check-ins, and assist with breakfast or dinner service, including bar duties. Shifts include evenings and weekends to support busy guest periods.

No hotel experience is required; friendly, proactive people who stay calm under pressure will fit well. Full training and ongoing support are provided to help you grow within the team.

Qualifications

• No hotel experience required.
• Friendly and helpful demeanor.
• Ability to stay calm when busy.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner, including bar service and serving alcoholic drinks
• Answer questions and help solve problems for guests
• Keep the reception, restaurant and public areas tidy and welcoming
• Support teammates across the hotel during busy periods
• Ensure guests are looked after from arrival to departure

Job description

Premier Inn in Manchester (Prestwich) is seeking a Ground Floor Team Member. You’ll welcome guests, help with check-ins, and assist with breakfast or dinner service, including bar duties. Shifts include evenings and weekends to support busy guest periods.

No hotel experience is required; friendly, proactive people who stay calm under pressure will fit well. Full training and ongoing support are provided to help you grow within the team.