Guest Experience Associate — Front Desk & F&B

Premier-Inn; Crawley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Opportunities to learn new skills and"

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn Gatwick Crawley Town (Goffs Park) is hiring a Ground Floor Team Member. You’ll welcome guests, check them in, serve breakfast or dinner, and help keep the hotel running smoothly across shifts.

No two shifts are the same and you’ll work evenings, weekends and busy periods. If you enjoy helping people, staying calm under pressure and taking initiative, you’ll thrive here and have opportunities to grow within Premier Inn.

Qualifications

• No two shifts are quite the same.
• Great guest service and teamwork oriented.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn Gatwick Crawley Town (Goffs Park) is hiring a Ground Floor Team Member. You’ll welcome guests, check them in, serve breakfast or dinner, and help keep the hotel running smoothly across shifts.

No two shifts are the same and you’ll work evenings, weekends and busy periods. If you enjoy helping people, staying calm under pressure and taking initiative, you’ll thrive here and have opportunities to grow within Premier Inn.