Guest Experience Associate (Front Desk & Bar)

Greene King Brewery; Wadesmill; Sur place; GBP 14 000 - 21 000; Temps partiel

Résumé du poste

Greene King Brewery in Feathers (Wadesmill) is seeking Hotel Staff for part-time roles. You will greet guests, assist with check-in, answer calls, and handle guest queries with a friendly, safe, and professional approach.

The role emphasizes hospitality, teamwork, and accurate service in a busy front-of-house environment. You should enjoy delivering memorable experiences, maintain high standards of cleanliness and safety, and communicate clearly in English.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Meet and greet customers and check them into a hotel room upon arrival.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with quickly.

Responsabilités

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Meet and greet our customers and check them into a hotel room upon arrival.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Connaissances

Team player

Attention to detail

Customer service

English language

Description du poste

Greene King Brewery in Feathers (Wadesmill) is seeking Hotel Staff for part-time roles. You will greet guests, assist with check-in, answer calls, and handle guest queries with a friendly, safe, and professional approach.

The role emphasizes hospitality, teamwork, and accurate service in a busy front-of-house environment. You should enjoy delivering memorable experiences, maintain high standards of cleanliness and safety, and communicate clearly in English.