Guest Experience Associate

McDonald's United Kingdom; Stoke-on-Trent; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. You’ll help welcome children, coordinate balloons and events, and uphold high cleanliness standards to create a warm, inviting dining experience.

Strong communication, a genuine smile, and the ability to connect with customers are essential.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Friendly, welcoming, courteous and helpful manner.

Responsibilities

• Greet customers and provide a warm, welcoming atmosphere in the restaurant.
• Assist with events and activities to engage children (e.g., balloons) and create positive experiences.
• Maintain high cleanliness standards in dining areas and toilets and ensure smooth operation of customer areas.

Job description

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. You’ll help welcome children, coordinate balloons and events, and uphold high cleanliness standards to create a warm, inviting dining experience.

Strong communication, a genuine smile, and the ability to connect with customers are essential.