Guest Experience Leader

McDonald's United Kingdom; Hawley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of our restaurant, greeting guests and ensuring a welcoming environment. You will help keep the dining area and toilets clean, assist with events, and support customers with their needs.

In this high-energy, fast-paced role, a genuine smile and ability to connect with customers are essential. You will work as part of a team, maintaining high standards and positive communication with customers at all times.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work as part of a team.
• Friendly, welcoming and helpful behaviour.

Responsibilities

• Help to create a warm and welcoming atmosphere in the dining area and toilets.
• Deal with customers and ensure standards in customer areas are maintained.
• Establish and maintain positive communication with customers and inform the manager about customer satisfaction.

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of our restaurant, greeting guests and ensuring a welcoming environment. You will help keep the dining area and toilets clean, assist with events, and support customers with their needs.

In this high-energy, fast-paced role, a genuine smile and ability to connect with customers are essential. You will work as part of a team, maintaining high standards and positive communication with customers at all times.